Chapter 12: Discussion Questions 5 (page 421).
Chapter 12: Discussion Question 17 (page 421).
1. Eliminating the queue of work dramatically quickens the time it takes a part to flow through the system. What are the disadvantages of removing those queues?
2. How do you think the machine operators would react to the change?
3. What would you do to ensure that the operators were kept busy?
Chapter 12: Discussion Questions 5
Chapter 12: Discussion Question 17
Discuss ways to use lean to improve one of the following: a pizza restaurant, a hospital, or
an auto dealership.